Delta Delta Delta, Can I Help Ya, Help Ya, Help Ya?

Apparently not.

Typically, I am all about praising Delta Airlines. And guarantee, part of the problem is that NW Airlines and Delta, while merged as a company, have not reconciled their computer systems, but man did my trip this past week suck the big one.

Weather is not thier fault, I know that; stupidity is. 4 people and each one buggered it up more than the next.

LGA > DTW > SBN

LGA> DTW Cancelled. No real need for the DTW>SBN, right? Yeah, not so obvious to Delta & NW.

The 1st person rescheduled us (my boss was traveling with) from a NW flight to a Delta, this time from LGA > MDW (Chicago). We went to Delta to get the new ticket. Could find boss', but not mine. Once they straightened that out, we were sent to NW counter to get a confirmation number.

NWA could find mine, but not boss'. Mind you, our new flight was leaving in 35 minutes and we needed to take a 15 minute shuttle to a new terminal, check in her bag, and get through security. Not looking good.

4th person in the Marine Terminal kept telling me to use the kiosk to check in.

"It won't work for mine" says I.
"Yes it will," says Maria the Delta lady.
"Nope"
"You have to use the Kiosk"
"Fine," farts around with kiosk. "Yeah, doesn't work. Go figure."
"Give it here," she takes my slip and tries to work it ~ guess what, it didn't.

She proceeded to fart around forever getting nowhere and then walked over to help another agent with a problem she was having.

Lovely.

I asked for my stuff back so I could go have the guy at the next counter help.

"I AM helping you"
"Not really. You are helping her help him." She didn't like that too much.

My boss was confirmed on the LGA > MDW flight. Mine was meant to be as well. After an Abbott and Costello-esque "what's your final destination" routine that almost made my eyes bleed, the interaction ended with Maria throwing my credit card at me.

Fun stuff.

I make it through security with only a minor incident (seriously, I wasn't trying to be difficult!). Then we wait. And wait. We get on our flight, yay! Yeah, no...we had to deplane. Our flight was cancelled.

We eventually made it home with the help of two WONDERFUL Delta employees, Lauraine & Kasim, via Midway & a rental car. That felt like the shortest trip from MDW to SBN ever, simply because we were in motion & in "home" territory.

My bed felt great.