I don't get it?

I just don't get some people...I watched a few people return carts to this cart corral. Good for them, better than leaving it out in the parking lot, waiting like a predator for a new paint job to attack, a new fender to dent.


What I don't get is that this corral is equidistant to the front of the store. Actually, I believe it's even closer to walk the cart all the way into the store than from where I watched these people walk the cart to...

I try not to use these unless it makes too much sense ~ like if I am parked right next to it. It might stem from my experience working in a grocery store where we had people (Baggers) to take the groceries out. We just rarely had carts in the lot. We also had "tunnel vision" where we were expected to not only focus on the patron, we were meant to do it politely. Not really a requirement at Meijer & WalMart...or Martin's (the local supermarket chain), depending on the store in which you are shopping.


I was recently flying (whoa, you don't say?!). This time, I had to use an airline I typically don't fly on. It was less than a great experience. It was compounded by the fact that they didn't get my bag in on time. I had missed my connection in Chicago ~ it didn't make sense to stay in Chicago for the night, so I rented a car and decided to get my bag the next day.


Before I left Chicago, I verified that my bag would be sent to South Bend (it would). I verified the flight it would be on. I was told if it wasn't on that flight, they would deliver it to my house.


I go to the local airport an hour after the bag should have arrived. It wasn't there. The VERY NICE fella that just started (not jaded by the BITCHY boss that he has) filled out the paperwork so that my bag would be delivered. He needed to verify the form (he hadn't been trained on them yet) was complete.

The manager looked up in my direction and said something snotty followed by "she'll just have to wait." Hmmm...I was actually in a carefree friendly mood. Tired, but understanding that these things happen ~ I was just happy to be home. Why did she assume I was being snotty?

15 minutes later, she stopped over and without looking at me, without any sort of greeting what-so-ever, she starts barking "facts" at me.

Nasty South Bend United Manager (yes, I am being passive aggressive and naming names, but she was not nice!): "So, you CHOSE to not take the scheduled flight? Whose FAULT was it that YOU missed YOUR flight?"

Me: "Hi. How are you?"

Nasty Lady sneers - still doesn't look up continues after she does a dramatic snort/cough combo indicating that I was being difficult: "It is not our fault you CHOSE to not take your flight."

Me: "Hello. How are you?"

Nasty Lady finally looks up with a look that wouldn't kill, but could inflict some superficial injury. Still no greeting and continues on with whatever she was blathering about. I stopped listening. I did not like her. She was mean and icky.

After stating that it was their fault that I missed my flight and answering all of her snide comments and snitty questions, I stated something like the following: "Wow. You really hate your job, huh? Not once have I blamed you or your airline for the things you are copping a 'tude about. All I want is my bag. It was not on the flight that I was told it would be on. I was told that, if that were to have happened, you would deliver it to me. There really is no reason for you to be snitty."

She didn't like that either. She decided to go to the back to do whatever it was she needed to do.

When she came back, she says "As a courtesy, we are going to deliver your bag."

I said thanks, but laughed as I did. She looked at me with irritation bubbling up to her eyeballs. I think she was hoping I would get lippy with her to justify her attitude. I say, "I think you need to look up the word 'courtesy' in the dictionary...or have your new hire show you what it is ~ they seem to have a better idea of what that is."

Amazingly, I still got my bag.