I am an avid Hampton Inn & Suites goer. Every once in a while, I have to choose another hotel & I try to keep it in the family. Doubletrees are my next favorite. Hilton Garden Inn & Hilton's themselves...not so much.
My 1st HGI stay was in Saratoga Springs. Fail. Elevator broken, emergency exits/stairwells closed for painting, room not ready, no water in room once it was ready - how can you clean a bathroom w/out turning on the faucet?- service recovery non-existent (..."here, have a free breakfast..." OK, I am overweight, but do I really look like I need 3 free all-you-can-eat breakfasts in one morning?)
I tired another & it was OK, but not really impressed.
I am in one right now. It started out OK. Then, I notice that the towels in the bathroom are caked with toothpaste. It just makes you question the cleanliness of everything...then I found a barrette on the floor...and in the breakfast area, the counter was all sticky. Just yuck.
Tonight, I went to go soak in the hot tub (my back went out...yay). Yeah, yet another fail. Room temperature hot tub. I actually had to get out because I had goose bumps. Goosebumps! In a hot tub! I went back to my room and the shower wouldn't warm up either. Bad water pressure too.
Boo. Don't you feel sorry for me?
Tonight, I went to go soak in the hot tub (my back went out...yay). Yeah, yet another fail. Room temperature hot tub. I actually had to get out because I had goose bumps. Goosebumps! In a hot tub! I went back to my room and the shower wouldn't warm up either. Bad water pressure too.
Boo. Don't you feel sorry for me?
oh my god, that is foul. i hope while you were out for the day you made management send housekeeping back to reclean your room.
ReplyDeletedon't EVER trust the cleanliness of hotel rooms, even in swank places. i used to do housekeeping, and even though the place was a resort, the lady who TRAINED me (who was considered their ace housekeeper) told me to do the following (which i did not):
-use dirty washcloths and towels to clean the rooms
-clean the drinking glasses with windex and hot water
-clean the bathroom floor by shaking the wet toilet brush all over it and toweling it down (with one of the dirty towels).
she was this super sweet lady and a very hard worker, but, JESUS. so disgusting. and she was THE TRAINER. and they didn't even give us clean rags to use to clean, so we had to use towels (clean or dirty was really up to each housekeeper and whether the laundry room had enough clean towels for you that day). and the only cleaning agent we had was one spray bottle of a windex-like solution. to clean the entire room.
and while i was working there another housekeeper was fired for not bothering to change the sheets between occupants. she just sort of smoothed things over and moved on to the next room. i mean, we were paid the same amount whether we finished our assigned rooms in eight hours or three.